Frequently asked questions
Please find below all FAQs.
For clarity, we have divided them into three sections:
- Training Courses & Programs
- Academy & Trainers
- Certification & Recognition
If you have further questions that you cannot find in the FAQs, please do not hesitate to contact us.
Training Courses & Programs
How do I find a training course or program?
To find out which training courses and programs we offer, go to Courses. You will find our training products under the different product areas in the dropdown menu. You can also use the search function to find a particular course.
DB Rail Academy focuses solely on offering training courses to larger groups from companies. If you and your company are interested in a particular topic or specific course or training program, please contact us via email: firstname.lastname@example.org so we can look into possibilities and plan the next steps with you.
When contacting us, it helps if you can give us the following information:
- The full name and address of your company,
- How many people are interested in which topic(s) / course(s) / program,
- Which dates/timeframe are preferred (please bear in mind that depending on choices, some time most be allowed to determine trainer availability and preparation),
- What is the purpose of the participants taking the course and what background and level of knowledge do they have.
Academy & Trainers
Where are the courses offered?
We offer different learning formats. Our classroom training courses take place at several locations around the world. We also offer online training in the form of webinars. Providing you have the necessary technical equipment and a good internet connection, you can participate in our online training sessions from anywhere you like.
How much does the course cost me?
The prices for our courses vary depending on the learning format, type of course, location and duration.
How long does it take to complete a course?
This depends on the learning format; type of course, location and content.
What are the requirements for participating in a course?
You can find the requirements for the course on the individual course webpage under the quick facts. Depending on the course level (fundamental or advanced), there may be no prerequisite or pre-knowledge necessary.
For our online trainings you naturally need a good internet connection and the necessary technical equipment. Please see What are the technical requirements for participating in an online course? for more details.
What are the technical requirements for participating in an online course?
Our online trainings are provided via the Internet. You need to make sure that you have available all telecommunication facilities, IT hard- and software required to access and participate in the trainings. The necessary information is described on our website or will be communicated to you otherwise ahead of the online trainings. Please note that you are responsible for ensuring that you are actually able to access the online trainings from your location so please ensure that your equipment is compatible with the technology used by us to provide the services and that there are no obstacles to access at your location, such as government restrictions on access to internet services.
How do I choose the right course for me?
To help you find the right course we have categorized our courses into different product areas. Furthermore, we have a search function to help you look for courses using key attributes such as target group, course level, and type of course and location.
Certification & Recognition
What kind of certification will I get?
You will get an attendance certificate for participation in our courses or an international certificate for participation in our programs.
When do I get my certification?
You will get your certificate after completing a course.
Will my certification be recognized?
Our certificates are certified with DEKRA ISO 9001. For more information please visit https://www.dekra.com/en/iso-9001/.
How will I receive my certification?
Your trainer will hand you your certificate in person or you will receive it by mail at the address provided.
How does the certification help me to advance my career?
With our training courses, you can develop your skills and gain knowledge from DB’s more than 180 years of experience running railways. Depending on your vocation and choice of course, you may be able to put the knowledge you have acquired into practice and expand your personal career.